Previously, we talked about the business of day-after-Christmas shopping. One of the main reasons for that hustle and bustle: People flocking to stores to return unwanted gifts. Last year, it was reported that more than $46 billion worth of gifts would be returned after the holiday. About $20 billion of those returns were ugly sweaters from well-meaning aunts.
If you’re headed out to exchange ugly sweaters on December 26 (or later, if you heed the third tip below), follow these five steps to make the experience as pain-free as possible:
KEEP IT INTACT – Most stores will accept returns on items that have already been opened, but to increase your chances of a hassle-free exchange, you should resist the temptation to open the box that unwanted toaster oven is packaged in.
KEEP THE RECEIPT – If the gift-giver is truly thoughtful, they’ll have included a gift receipt with your present. You’ll need it when you trade in your gift, and you should include the same gift receipt with the items you give to loved ones this year.
TAKE YOUR TIME – You don’t have to return unwanted gifts on December 26. Save yourself the headache of waiting in lines by waiting a few days before exchanging your items. But don’t wait too long, or you might be stuck with the gift. Do yourself a favor and check your store’s return policy – most give you anywhere from 15 days to a full year to make the swap.
EXCHANGING ONLINE GIFTS – Many retailers allow you to return gifts to a store even if the item was purchased online. Keep this in mind when planning your trade-in strategy.
BE HONEST ABOUT THE RETURN – No, I’m not talking about coming clean with the person who purchased the gift for you (although you might). I’m talking about explaining your reasons to the store clerk at the returns counter. They’ll appreciate the honesty and, in most cases, be more than happy to make your post-Christmas exchange a little easier.
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